Cancellation policy
Purchase Options Cancellation Policy
We want subscriptions and purchase options to be simple, fair, and easy to manage.
You may cancel your subscription at any time through our subscription portal here:
Subscription Portal: https://shopvitapeak.com/a/account/login
You may also contact our support team if you need help cancelling, updating your payment method, changing your shipping address, skipping an order, or managing your subscription.
To avoid being charged for your next order, please cancel before your next scheduled billing date. If a subscription order has already been processed, shipped, or fulfilled, we may not be able to cancel that shipment, but you can still contact us and we will do our best to help.
We are flexible with subscription cancellations and refund requests. If you were charged unexpectedly, forgot to cancel, or need help managing your subscription, please contact us within 30 days of the charge and our support team will review your request.
Approved refunds will be issued back to the original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider.
We reserve the right to deny requests that appear fraudulent, abusive, or outside of this policy.
Need Help Cancelling?
Please contact us at:
Email: Support@tryvitapeak.com
Phone: 307 218 6416
Please include your order number and the email used at checkout so we can help you faster.